Returns / Exchanges
We offer 180 day warranty on every item you purchase from this site. For return & exchange period, 14 days warranty is applied while 180 days warranty is applied to free repair. Item may be returned or exchanged ONLY if it is faulty. Return and exchange do not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, fading/chipping of the material on the product etc.). Warranty does not cover water damage, damages due to personal misuse/negligence, and for watches, therefore, we strongly recommend not to swim, dive, surf or have any other similar activity with them on.
In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions.
In 14 days (from the day the goods is signed for /received), if you find the products you purchase are not satisfying it can be returned and replaced under the following conditions.
No returns will be accepted without:
A prior e-mail stating the specific problem. (Please wait until you hear back from us).
Please Contact us for return address. Don't return directly to the address on the package..
If the products need to be sent back to us, please include the following information and we will email you our return details
The above Return and Exchange policy do not apply to personal products such as under wares, swim wares, socks, stockings etc. No return or Exchange for these products once they have been used.